It has long been established that the greater part
of the buyer's journey takes place online. Majority of buyers turn to Internet
searches when they find themselves in the need of a product or service.
Obviously, this process does not go on indefinitely. There has to be a certain
limit to the amount of content consumed by the buyers, before they settle on a vendor.
A recent study from Forrester has shown that this
limit is 13 content pieces for the average B2B buyer. These pieces are further
broken down into 8 pieces from the vendor and the remaining 5 from third-party
sources. The type of content covers a wide range from blog posts and
whitepapers to videos and customer testimonials.
The study also revealed that the vendor website
remains the topmost source of information for the buyers and is consulted
throughout all the stages of buyer's journey. Along with internet search,
social media and emails, peer reviews also play an important role in the
purchase decision.
The results have once again highlighted the
importance of quality content. With just around 8 content pieces to sway the
buyer to your side, you need to make every one count.
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