Not every customer is going to leave a glowing
review on your website, even if they are happy with your product or service.
Sometimes, they only need a prompt from your side to do so. But, many business
owners hesitate to ask for testimonials, as they fear nagging the customers.
However, you should not overthink about it. Most
customers will be happy to leave you a review, if you ask them in
straightforward and simple words. The first rule is to act quickly. Ask them
for a review within the first one or two days of the purchase, while you are
still fresh in their mind.
Simply send them an email and SMS asking to take
some time to leave a review on your website. You can even register on
third-party review sites and give them a choice of where they want to leave the
review.
Sometimes, a customer might even praise you while
conversing verbally. Ask for permission to put their words in writing and post
it on your website.
You can even offer incentives like a discount on
the next purchase on leaving a testimonial, to encourage more reviews.
Ultimately, they will greatly help you boost SEO and add to your credibility.
Thus, all you need to do is to shed any hesitation, and simply ask what for
what you need.
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