Tuesday, 18 August 2020

Brand voice and tone – Why does it matter?


On the surface, the concept of brand voice and tone seems like a notion that only matters to big-shot enterprises. However, it has become essential for every business, no matter how large or small, to have their own distinct personality while communicating with potential customers.


                                      
With so much crowd in the digital world, it is easy for brands to get overlooked. Having your own brand voice, or your own distinct words and language, will help your target audience remember you more easily.

A consistent voice will also help to inculcate a sense of familiarity, which ultimately promotes trust in the minds of target audience.

Some tips for helping B2B marketing companies identify their brand voice and tone are -

  Your brand voice should reflect your company's mission

 Analyze your target audience to identify the language that will resonate the most with them.

Remember that while brand voice remains consistent, tone can change from situation to situation (excitement for announcing a new product, empathy while addressing a pain point, etc.)

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